Last Updated: September 16, 2026
SERVICE operates this online store and website, including all related information, content, features, tools, products, and services, to provide customers with a carefully designed shopping experience (the “Services”).
The SERVICE online store is owned and operated by Shenzhen Shanying Network Co., Ltd. SERVICE is powered by Shopify, which provides the technology platform that enables us to provide our Services.
This Privacy Policy describes how we collect, use, disclose, and process your personal information when you visit service.com, use our Services, purchase products, interact with our advertisements, contact customer support, or otherwise communicate with us.
If our Terms of Service conflict with this Privacy Policy regarding the collection, processing, use, or disclosure of personal information, this Privacy Policy shall apply.
Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and agree to the privacy practices described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies you, relates to you, describes you, or can reasonably be associated with you.
Personal information does not include information collected anonymously or information that has been properly de-identified so that you cannot reasonably be identified.
Depending on how you interact with our Services, your location, your privacy choices, and applicable laws, we may collect or process the following categories of personal information:
• Contact information, including your name, email address, phone number, billing address, and shipping address.
• Account information, including login credentials, preferences, saved addresses, and account settings where applicable.
• Transaction information, including products viewed, products added to cart, purchases, returns, exchanges, cancellations, order history, payment status, and transaction identifiers.
• Payment-related information processed through third-party payment providers. We generally do not store complete payment card numbers or security codes directly.
• Customer service information, including messages, order details, product information, photos, and other information you voluntarily provide when contacting us.
• Device information, including device type, browser type, operating system, IP address, network information, and certain device or online identifiers.
• Usage information, including pages viewed, product interactions, search activities, referral sources, shopping cart activities, checkout activities, website interactions, and access dates and times.
• Advertising and attribution information, including advertisement interactions, conversion events, campaign information, and related identifiers permitted by applicable laws.
• Cookie and privacy preference information, including consent choices and browser or device privacy signals.
Sources of Personal Information
We may collect personal information from:
• You directly, such as when you place an order, create an account, contact us, subscribe to updates, or provide information to us in other ways.
• Automatically through our website using cookies, pixels, scripts, tags, local storage, server logs, and similar technologies.
• Shopify and other service providers that support our website and business operations.
• Payment processors and payment service providers.
• Shipping, warehouse, fulfillment, and logistics providers.
• Advertising, analytics, attribution, and measurement providers.
• Fraud prevention, security, and risk management providers.
• Other business partners or third parties where permitted by applicable laws.
How We Use Your Personal Information
Depending on how you interact with us and the Services you use, we may process personal information for the following purposes:
Providing and Improving Services
We may use personal information to operate our website, process transactions, complete orders, arrange shipping, provide tracking information, maintain shopping cart functions, manage accounts, support returns and exchanges, respond to customer requests, and improve our Services.
Payments and Transactions
We may use personal information to process and confirm payments, maintain transaction records, prevent payment fraud, and manage refunds or cancellations.
Marketing and Advertising
Where permitted by applicable laws, we may use personal information to measure advertising performance, attribute purchases and other events to advertising campaigns, understand customer interactions with advertisements, improve advertising activities, and send promotional communications.
Analytics and Website Improvements
We may analyze website interactions, traffic, product views, searches, shopping behaviors, and related information to understand how customers use our website and improve website performance and user experience.
Security and Fraud Prevention
We may use personal information to detect, investigate, prevent, or respond to fraud, unauthorized activities, security incidents, misuse, or other potentially unlawful activities.
Communication With You
We may use your information to provide customer support, respond to inquiries, send order updates, shipping notifications, and maintain communication with you.
Legal and Compliance Purposes
We may process personal information to comply with applicable laws, regulations, legal procedures, tax obligations, accounting requirements, contractual obligations, and lawful requests from government authorities.
Cookies and Similar Technologies
SERVICE and our service providers may use cookies, pixels, tags, scripts, local storage, APIs, and similar technologies.
These technologies may be used to:
• Enable essential website functions.
• Maintain shopping cart and checkout features.
• Remember website preferences and privacy settings.
• Maintain website security and prevent fraud.
• Analyze website traffic and usage patterns.
• Improve website features and performance.
• Measure advertising effectiveness.
• Attribute purchases and other conversion events.
• Support advertising and marketing activities where permitted.
Cookies and similar technologies may generally be categorized as strictly necessary technologies, functional technologies, analytics technologies, or advertising technologies.
Strictly necessary technologies are required for the basic operation of our website and may remain enabled because the website cannot function properly without them.
Where required by applicable laws, we will request appropriate consent before enabling non-essential analytics or advertising technologies.
You can manage available options through the Cookie Preferences controls provided on our website.
Changing or rejecting certain cookie settings may affect some non-essential website functions, analytics features, or advertising features.
Advertising, Analytics, and AppLovin
We may work with advertising, analytics, attribution, and measurement providers to understand how customers interact with SERVICE, measure advertising performance and conversions, prevent fraud, and improve our marketing activities.
One advertising and measurement partner we may work with is AppLovin Corporation (“AppLovin”).
When enabled, AppLovin technologies may include pixels, cookies, scripts, APIs, or similar integrations.
Depending on our technology configuration, applicable laws, and your privacy choices and consent settings, information collected or received by AppLovin may include:
• IP address.
• Browser and device information.
• Device or advertising identifiers.
• Online or customer identifiers where permitted by law.
• Website browsing activities.
• Product views.
• Search activities.
• Products added to shopping carts.
• Checkout events.
• Purchase and conversion events.
• Advertising interactions.
• Attribution and campaign performance information.
• Country, postal information, or similar location information where applicable.
• Cookie, advertising, and privacy preference signals.
• Certain customer identifiers where permitted by law.
AppLovin may process related information for advertising measurement, conversion attribution, advertising optimization, fraud prevention, security, delivery and improvement of advertising services, and interest-based advertising where permitted by applicable laws and your privacy choices.
The specific information processed depends on the technologies we enable, your website activities, your privacy settings, consent choices, and applicable laws.
Where required by law, we obtain appropriate consent before enabling AppLovin technologies for non-essential advertising purposes.
We do not intentionally provide sensitive personal information to AppLovin for advertising purposes.
You can manage applicable advertising cookie choices through the Cookie Preferences controls available on our website and other privacy choice mechanisms.
For more information about how AppLovin collects and uses information, please visit:
https://legal.applovin.com/privacy/
How We Disclose Personal Information
We may disclose personal information where reasonably necessary to operate our business, provide Services, complete transactions, measure advertising effectiveness, protect our website, or comply with applicable laws.
Recipients may include:
• Shopify and other e-commerce platform providers.
• Payment processors and payment service providers.
• Shipping, warehouse, fulfillment, and logistics providers.
• Customer support providers.
• Hosting, technology, security, and infrastructure providers.
• Analytics and performance measurement providers.
• Advertising and attribution providers, including AppLovin.
• Fraud prevention and risk management providers.
• Professional advisors, including accountants, auditors, and legal advisors.
• Government authorities, regulators, courts, or law enforcement agencies where required by applicable laws.
We may also disclose information during mergers, financing, acquisitions, restructuring, asset sales, bankruptcy, or similar business transactions.
Service providers may process information according to their agreements with us and their applicable privacy obligations.
Relationship with Shopify
Our online store is hosted by Shopify.
Shopify may collect and process personal information about your access to and use of the Services in order to provide, protect, maintain, and improve Shopify services.
Information submitted through service.com may be transferred to Shopify and other service providers located in countries outside your country of residence.
Certain Shopify services may also use information related to interactions with our store, Shopify, and other merchants to provide and improve their services.
For more information about Shopify’s privacy practices, please review the Shopify Consumer Privacy Policy:
https://privacy.shopify.com/en
Depending on your location, you may also have additional privacy options related to Shopify’s processing of your information through Shopify privacy tools.
Targeted Advertising and Privacy Choices
Depending on your location and applicable privacy laws, certain disclosures of personal information related to advertising may be considered “sales,” “sharing,” targeted advertising, or similar regulated activities.
Where applicable, you may have the right to opt out of these activities.
You may manage applicable choices by:
• Using the Cookie Preferences controls available on our website.
• Rejecting non-essential advertising technologies where applicable.
• Using available website privacy choice tools.
• Contacting us at service@klevriv.com.
• Using applicable browser or device privacy preference signals.
Where required by applicable laws and technically available, we will respect applicable privacy preference signals communicated to us, including Global Privacy Control (GPC) and other legally required privacy signals.
Your choices may not prevent all advertisements from appearing but may affect whether advertisements are personalized or how advertising effectiveness is measured.
Marketing Communications
Where permitted by applicable laws, we may send marketing or promotional communications related to SERVICE products, offers, or store updates.
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those emails.
Even after unsubscribing from marketing communications, you may continue receiving transactional or service-related communications regarding orders, payments, shipping, returns, account security, or customer support requests.
Third-Party Websites and Links
Our Services may contain links to third-party websites, social media platforms, payment services, or other online services.
If you access third-party services through these links, their privacy and security practices may differ from ours.
We are not responsible for the content, privacy, security, or practices of third-party services that we do not control.
We recommend reviewing third-party privacy policies before providing personal information.
Children’s Privacy
The SERVICE website and online shopping services are intended for adult customers and are not directed toward children.
We do not knowingly collect personal information directly from children unless required by applicable laws with parental consent or another lawful basis.
If you are a parent or legal guardian and believe that a child has improperly provided us with personal information, please contact us at:
We will review the matter and take appropriate action according to applicable laws.
Information Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.
However, no method of internet transmission, electronic communication, or data storage system can guarantee absolute security.
Please do not send complete payment card numbers, card security codes, passwords, or other highly sensitive information through ordinary email or customer support communications.
Data Retention
We retain personal information only for as long as reasonably necessary for purposes including:
• Processing and maintaining orders and transaction records.
• Providing customer service.
• Processing returns, exchanges, and refunds.
• Detecting and preventing fraud.
• Maintaining website and account security.
• Resolving disputes.
• Enforcing agreements and policies.
• Meeting tax, accounting, legal, and regulatory obligations.
Retention periods may vary depending on the type of personal information, the purpose of processing, and applicable legal requirements.
Your Privacy Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information.
These rights may include:
Right of Access or Information.
You may request access to the personal information we hold about you.
Right to Delete.
You may request deletion of certain personal information.
Right to Correct.
You may request correction of inaccurate personal information.
Right to Portability.
You may request a portable copy of eligible personal information.
Right to Restrict or Object.
You may have the right to object to or restrict certain processing activities.
Right to Withdraw Consent.
Where processing is based on your consent, you may withdraw your consent at any time.
Right to Opt Out of Sale, Sharing, or Targeted Advertising.
Where required by applicable laws, you may have the right to opt out of certain disclosures or processing activities used for targeted advertising.
Right to Appeal.
Residents of certain jurisdictions may have the right to appeal certain decisions regarding privacy requests.
Right to File a Complaint.
You may have the right to submit a complaint to an applicable data protection authority.
These rights are not absolute and may be subject to exceptions under applicable laws.
To submit a privacy request, please contact:
Before processing certain privacy requests, we may need to verify your identity.
Where applicable, authorized agents may be required to provide appropriate proof of authorization to act on your behalf.
We will not unlawfully discriminate against you for exercising applicable privacy rights.
United States Privacy Rights
Depending on applicable state privacy laws, residents of certain U.S. states may have additional privacy rights regarding their personal information.
Depending on the applicable laws, these rights may include the right to:
• Access personal information we hold about you.
• Correct inaccurate personal information.
• Request deletion of personal information.
• Obtain a portable copy of eligible personal information.
• Opt out of targeted advertising.
• Opt out of certain sales or sharing of personal information.
You may submit privacy requests through available privacy controls on our website or by contacting:
Where required by applicable laws, we recognize supported privacy preference signals, including Global Privacy Control (GPC).
European Economic Area, United Kingdom, and Similar Jurisdictions
Where the General Data Protection Regulation (GDPR), UK GDPR, or similar privacy laws apply, we may process personal information based on one or more lawful grounds, including:
• Performance of a contract.
• Compliance with legal obligations.
• Our legitimate interests.
• Your consent.
• Protection or exercise of legal rights.
Where processing is based on your consent, you may withdraw your consent at any time.
Withdrawal of consent does not affect the lawfulness of processing conducted before withdrawal.
Where applicable, you also have the right to submit a complaint to a relevant data protection authority.
International Data Transfers
Our service providers, payment processors, technology providers, advertising partners, and logistics partners may operate in countries outside your country of residence.
As a result, your personal information may be transferred to, processed in, or stored in other countries.
Where required by applicable laws, we use appropriate safeguards for international transfers, including applicable contractual protections such as standard contractual clauses or other legally recognized transfer mechanisms.
Complaints
If you have questions, concerns, or complaints regarding how we process your personal information, please contact us using the information below.
Depending on your location, you may also have the right to appeal certain privacy decisions or submit a complaint to your local data protection authority.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business operations, website features, technologies, service providers, advertising services, privacy practices, or applicable laws.
When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page.
Where required by law, we may provide additional notice regarding significant changes.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or would like to exercise applicable privacy rights, please contact us.
Brand: SERVICE
Website: service.com
Legal Entity:
Shenzhen Shanying Network Co., Ltd.
Registered Address:
Room 401, Building 4-1, Zhenye City, Shenfeng Road, Liuyue Community, Henggang Subdistrict, Longgang District, Shenzhen, China
Unified Social Credit Code:
91440300MAEEFMJJ3A
Customer Support and Privacy Email:
service@klevriv.com
service.com is owned and operated by Shenzhen Shanying Network Co., Ltd.
The company is responsible for online store operations, customer service, order coordination, and related e-commerce activities.
Through international trade and cross-border logistics networks, SERVICE works to provide customers with carefully selected tableware products, including bowls, plates, and spoons, while continuously improving the experience from product selection and order processing to delivery and customer support.
We believe trust comes not only from the products we provide, but also from transparent communication, reliable service, and responsible customer care.